New System Allows Vets To See Patient Satisfaction Ratings for VA Hospitals
The North Las Vegas VA Medical Center, pictured here in 2012. Photo provided by US Air Force.
A federal website now lets veterans compare patient reviews of care at VA and non-VA hospitals using industry-standard ratings.
The ratings for VA hospitals were recently published for the first time, according to USA Today, and a tool called Care Compare on Medicare.gov now lets veterans see the results alongside those of non-VA hospitals in their areas.
The VA discontinued its own ranking system, which used different standards from those of other hospitals, in late 2019 in an effort to increase transparency.
According to USA Today’s review of the data, 60 out of 121 VA hospitals listed on Care Compare earned at least four out of five stars in patient satisfaction. VA medical centers with too few patients or data were not included.
Roughly 40% of the total 3,462 hospitals (not just VA medical centers) surveyed in 2019 were rated at least four stars, according to Hospital Consumer Assessment of Healthcare Providers and Systems data.
Patient satisfaction is just one factor in the overall star ratings, which also take such quality measures as death and infection rates into account. Currently, overall star ratings are not available for VA or Department of Defense facilities. VA officials told USA Today they’re on track to include more measures on Care Compare and ensure the site features overall star ratings for veterans facilities by 2023.
Read Next: More Than a Million Veterans Could Get Additional GI Bill Benefits Following Court Ruling
Hannah Ray Lambert is a former staff writer for Coffee or Die who previously covered everything from murder trials to high school trap shooting teams. She spent several months getting tear gassed during the 2020-2021 civil unrest in Portland, Oregon. When she’s not working, Hannah enjoys hiking, reading, and talking about authors and books on her podcast Between Lewis and Lovecraft.
BRCC and Bad Moon Print Press team up for an exclusive, limited-edition T-shirt design!
BRCC partners with Team Room Design for an exclusive T-shirt release!
Thirty Seconds Out has partnered with BRCC for an exclusive shirt design invoking the God of Winter.
Lucas O'Hara of Grizzly Forge has teamed up with BRCC for a badass, exclusive Shirt Club T-shirt design featuring his most popular knife and tiomahawk.
Coffee or Die sits down with one of the graphic designers behind Black Rifle Coffee's signature look and vibe.
Biden will award the Medal of Honor to a Vietnam War Army helicopter pilot who risked his life to save a reconnaissance team from almost certain death.
Ever wonder how much Jack Mandaville would f*ck sh*t up if he went back in time? The American Revolution didn't even see him coming.
A nearly 200-year-old West Point time capsule that at first appeared to yield little more than dust contains hidden treasure, the US Military Academy said.
